+44-20-3695-1294 (ID:87221)
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Support


Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A popup will open. It includes comprehensive info about all the actions that you can perform on that particular page. Each popup appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge collection of tutorial videos explaining how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you searching for, take a peek at our extensive Frequently Asked Questions section, which covers questions asked by actual clients and offers real solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can contact our excellent team of support engineers available 24/7 and eager to assist you with any problem. Each trouble ticket you submit will be responded to within 1 hour (the average ticket response time being only 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 87221

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com